View all current alerts (2)
New customer? Start here.
Save time and manage your account online
With My Account you can view your balance, get instant statements, update your details and more whenever you choose
Register/ Log in
Apply for a water meter
Having a meter really puts you in control of your bill.
You can see how much water you use and if you use less water you are also likely to save on your energy bills!
Do you have no water?
Use our checklist to help identify the cause of a loss of supply.
Find out more
Do you have low pressure?
Find out what could be causing low water pressure in your home.
Need extra help?
The Priority Services Register (PSR) is free to join. It helps us know who may require extra help, and look after any customers with communication, access or health needs.
Apply for Priority Services
You are here : At Home > Alerts & planned works
We’re starting work to replace the water main in New Road, Sarratt, Rickmansworth.
This new water pipe is being upgraded so that we can leave more water in our precious environment, and it will help us to continue to provide a reliable supply of high-quality drinking water to you and your local community, long into the future.
Thank you for your patience while we carry out this important work. If you'd like any more information you can get in touch with us at affinitywater.co.uk/feedback referencing project code P021770.
25th July to 19th August
The map below shows the location of the road closure highlighted in red and the diversion routes are highlighted with green and blue arrows.
SMS alert updates
Note: Messages sent between 0800 & 2200.
Please enter your customer number:
or your full address:
For customers who require urgent assistance during an incident.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
Website design & build by Switch