Interruption To Your Water Supply - Priory Way - HA2
0345 357 2428
Monday to Thursday 8:30am - 5:00pm
Friday 8:30am - 4:30pm.
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Whether your development requires new water mains, new service connections or both, you may choose an accredited contractor to do the contestable work rather than us. This is known as “Self-Lay”. You may prefer to use a Self-Lay Provider (SLP) for a number of reasons:
Before an SLP can carry out works, they must submit a self-lay application to us via My Developments.The SLP must also be accredited under the Water Industry Registration Scheme (WIRS), which is maintained by Lloyd’s Register .
1. Retailer required
If premises are non-household select a retailer.
Submit your application.
We confirm we received everything.
4. Design, survey & cost
We work on the design, survey and cost.
5. Cost advice & proceed
We send cost advice. Tell us if you want to proceed.
We will enter into an agreement with you and your chosen SLP to take over responsibility for and ownership of the self-laid pipes provider they meet our requirements. We still have to provide parts of the service which are non-contestable and will work with your chosen SLP to co-ordinate these works.
All SLP’s planning to build infrastructure in our supply area will need to complete an application using our My Developments portal. You have the option to submit a design drawing as part of your application or request us to complete this as part of our process.
Once we accept your application, we will issue a Terms Offer with the estimated asset value payment and our costs of connecting the assets to be adopted into our supply system. We will also send you a draft Adoption Agreement setting out the terms on which we will adopt the assets you are constructing.
For more information relating to our Self-Lay Provider guidance, please see the below links:
Procedure for Self-Lay Providers
Self-Lay Design Guidance
If you require any additional advice or information please contact our team
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
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