We're committed to being open and transparent with how we're performing in our communities.
We developed these performance commitments through extensive consultation with customers and stakeholders while building our Business Plan for the period 2020-2025.
Performance Reports
Visit discoverwater.co.uk to find out more about how all water companies compare to each other.
Additional Services Performance
We're committed to delivering exceptional experiences to all our customers and ensuring our services are available and inclusive.
It’s important we keep track of what matters to our customers and ensure we’re delivering the levels of service they expect.
View our Additional Services report >