Interruption to your water supply - Coleshill - HP7
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The Priority Services Register (PSR) is free to join. It helps us know who may require extra help, and look after any customers with communication, access or health needs.
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View a summary of your latest bills and payments with My Account. You can also download and print copies of your statement.
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Having a meter really puts you in control of your bill.
You can see how much water you use and if you use less water you are also likely to save on your energy bills!
We are here to make your move easy.
It takes just 5 minutes to tell us online.
Do you have no water?
Use our checklist to help identify the cause of a loss of supply.
Find out more
FREE water efficiency check
To help you save water, save energy and save money, with every meter fitted we're offering a Home Water Efficiency Check (worth around £80) for FREE!
Do you have low pressure?
Find out what could be causing low water pressure in your home.
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You are here : At Home > Moving home > New customer
There's a few pieces of information you'll need to tell us about your move. Having these to hand will help you submit your move quickly so you can get back to the rest of your day. We'll take care of the rest.
The date you're moving in to your new property
Your new address
Your mobile number and email address, so we can contact you about your account
A meter read (if you have one)
If your new home has a meter you can give us a read within 7 days of your moving in date, otherwise we'll estimate the reading for your opening bill.
Here's a step-by-step guide on how to read your meter
Your bank details
If you want to set up direct debit payments
Please check if your new address is in our supply area.
Frequently asked questions
Will I save on a meter?
Can I add or remove someone from my account?
How do I cancel my Direct Debit?
I am moving house, what do I need to do?
Do I have to have a meter?
Can I pay monthly?
What is the Low Income Fixed Tariff
What are fixed charges?
How can I pay my bill?
I want to replace my mains water pipe
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