- The date you're moving in to your new property: You can tell us up to 30 days before you move in.
- Your new address
- Contact details: Your mobile number and email address, so we can contact you about your account
- Your bank details: If you want to set up direct debit payments
- A meter read (if you have one): If your new home has a meter and you've already moved in, you can give us a read, otherwise we'll estimate the reading for your opening bill.
Here's a step-by-step guide on how to read your meter