You are here : At Home > Useful Information

Useful Information

Below are a list of links to our online forms and helpful advice.

If you would like any of the information in large print, braille or audio. Please call us on 0345 357 2406 or complete our priority services form.

We’ll always try and provide you with the best possible service. If we fall short of the standards we set ourselves, we’ll make sure we put it right.

View our Guaranteed Standards (PDF 345KB) >

Priority services

For customers who require urgent assistance during an incident. Please register for priority services so we can assist you in an emergency.

Priority services Register

Submit your meter reading

Find out the ways you can submit your meter reading.

Submit your meter reading

Report a leak

Tell us about a leak you have seen in our supply area

Report a leak