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If you're having trouble paying your water bill, please don’t worry, we’re here to help. Read how we helped customers who had problems paying, and if you can relate to their story, please get in touch.

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Click the button below to chat to us or add our number 07745 659300 to your phone (WhatsApp text messaging only).

We're available to chat between 8am-6pm Monday to Friday. 

Having your customer number ready helps us get your enquiry sorted quickly. You can find it on your bill or by logging into My Account.

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