Flexible payment plans

You may prefer to pay in instalments. You can do this by Direct Debit, a continuous card payment or by using a PayPoint card to make weekly or monthly instalments.  

Pay by Direct Debit: If you wish to set up a Direct Debit please sign in to My Account. You'll need your customer number, which can be found at the top of your bill.

Pay by Continuous Card Payments: You can set up a payment plan online for a continuous card payment from a debit or credit card. Just tick the box at the bottom of the first screen on our pay online page.

Request a payment plan for all other ways using our form below.

Fields marked with * are mandatory.

Your details
Customer number (e.g. 1234567-8) *
Full name *
Address
Postcode
Email *
Telephone number
Number of occupants	[please select] None 1 2 3 4 5 6 7 8 9 10 or more
Payment details
How often would you like to pay?	Twice a year Monthly Weekly
If you picked monthly, please select a day of the month	[please select] 1st of every month 8th of every month 15th of every month 22nd of every month
How would you like to pay? *	[please select] Payment giro book Pay Point payment card Online Telephone Standing order Continuous card payment Other (give details below)
If you picked Pay Point payment card , do you need a card sent to you?	[please select] Yes No
Please use the space below for any comments or further information.