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0345 357 2428

Monday to Thursday 8:30am - 5:00pm
Friday 8:30am - 4:30pm.

 

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Water mains diversion

You can apply for an extension or diversion of an existing water main using our application form, please complete the sections relevant to your development.

 

Our process

We aim to provide you with a cost advice within 28 calendar days of receiving your application.

  • Enquiry
    Request

    1. Request

    Submit your request letter

    Confirmation

    2. Confirmation

    We confirm we received anything.

    Response

    3. Response

    We send you a response, including map and guidance notes.

    1. Submit your a request letter including co-ordinates, detailed plans of the proposed diversion and asking the location of our apparatus.
    2. We will confirm we have everything needed to answer your enquiry within 5 calendar days of receiving your application.
    3. After receiving the full and complete information we will send you a response which includes a map of our apparatus and guidance notes.
  • Budget
    Request

    1. Request

    Submit your C3 budget response.

    Confirmation

    2. Confirmation

    We will confirm that we have all paperwork.

    Budget price

    3. Budget price

    We work on the budget price.

    Request sent

    4. Request sent

    We send you a budget price.

    1. Submit your budget request, including an application fee, co-ordinates and details plans of the proposals.
    2. We will confirm we have everything needed to answer your enquiry within 5 calendar days of receiving your application.
    3. We will work on your budget price
    4. 28 calendar days after we have received the full and complete information you will receive your budget price letter.
  • Application
    Application

    1. Application

    Submit your request.

    Confirmation

    2. Confirmation

    We confirm we received everything.

    Review & create costs estimate

    3. Review & create costs estimate

    We review the information and draft diversion and estimate.

    Discuss works estimae

    4. Discuss works and estimate

    We discuss the scope of work and the estimate with you.

    Final design & cost

    5. Final design & costs

    We send you the final design and cost.

    1. Submit your request, including a location map showing the required diversion, cross level sections and co-ordinates of the diversion.
    2. Within 5 calendar days of receiving your application we will confirm in writing that we have everything needed to answer your enquiry.
    3. We will review the information and prepare the draft diversion and draft estimate.
    4. We will discuss with you the scope of work and the final estimate.
    5. We will send the final design and cost
  • Payment and installation
    Payment or work order

    1. Payment or work order

    To proceed send your payment or a work order

    Construction pack

    2. Construction pack

    We will create a construction pack.

    Diversion

    3. Diversion

    We carry out the diversion.

    1. To accept the request either send in your payment or an order for the work.
    2. We create the construction pack.
    3. We deliver the diversion
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