Wholesale Operational Service Desk
A dedicated, primary point of contact for all Retailer enquires and services.
0345 350 3677
Monday to Friday 8:30am - 5:00pm
To find out more about how we charge you for the supply of water and other services, view our charges schemes.
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Find out if any short-term planned works are happening in your area
Short-term planned works
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If there is an incident below affecting you, you can receive updates of what is happening via text message. To the left is a green box, select the incident you want to receive updates on, enter your mobile number and click receive updates. We will only use your number to update you on this incident.
There are currently no major incidents.
Check to see if you fall within our supply area.
If you are affected by any of the below please let us know as soon as possible:
If you are a business or retailer please call 0345 357 2407.
Please do not email, in an emergency as we want to be able to help you as quickly as possible.
Call - 0800 376 5325 open 24/7
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Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
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