Retailers - Affinity Water

Wholesale Operational Service Desk

A dedicated, primary point of contact for all Retailer enquires and services.

0345 350 3677

Monday to Friday 8:30am - 5:00pm

New customer? Start here.

About us
- Accreditation & certification
- Water mapping
Our charges

To find out more about how we charge you for the supply of water and other services, view our charges schemes.

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Alerts & works
Working in your area

Find out if any short-term planned works are happening in your area

Short-term planned works
Knowledge hub
Got a question?

We have a list of frequently asked questions that may help you.

View our FAQs
Open water
Hydrant licence
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Short term planned works

Short term planned works

We are working on improving and upgrading the pipes that supply water to your businesses.

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Learn more about where we are working
Coronavirus update

Coronavirus

See how we're changing our operations.

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Has your building or premises been empty during Coronavirus?

Has your building or premises been empty during Coronavirus?

follow this essential water quality advice before using the water again

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Learn more
The big thaw

The big thaw

Get winter ready to prevent burst pipes

View tips

View our top tips

Our charges

Learn more about our current charges

In your area

Find out about what work we are doing in your area

Knowledge hub

See our latest reports and documents you might find useful

SWIM-pool Retailer portal

Provides you with a real-time view of processes with your wholesaler

© , Affinity Water Limited. Registered in England No.02546950.

Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.

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