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You are here : At Home > Developing > Water mains
You can apply for an extension or diversion of an existing water main for your development using our application form. Please complete the sections relevant to your development
When applying with us, consider whether you would like for the new house(s) to be water efficient. If so, you could be entitled to a water efficiency discount. Plus, it is vital you understand the relevant fire protection and requirements for your site.
Our charges are carefully reviewed and published on an annual basis. Find out more about our latest charges.
We aim to provide you with a cost advice within 28 calendar days of receiving your application.
Submit your application.
We confirm we received everything.
3. Design, survey cost
We work on the design, survey and cost.
4. Cost advice
We send you the cost advice.
You decide if you want to proceed.
1. Payment & offer letter
Complete offer letter and make payment.
2. Programme works
We programme your works.
3. Pre-start meeting
Pre-start meeting held with you.
4. Make the site ready
Make your site ready for a check
5. Site ready check
Site ready check.
6. Lay water main
We lay the water main.
Send payment for plots against service cost.
2. Call off plots
Contact our team to call off the plots.
We inspect 2 days before installation.
We attend and carry out connections.
Please Note: Services greater than 50mm in outer diameter require disinfection before they can be connected. Please see our “Disinfection of Services (PDF 259KB)” leaflet for more information.