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Frequently asked questions
Here are some of our commonly asked questions
I am moving house, what do I need to do?
What is the Low Income Fixed Tariff
Will I save on a meter?
Do I have to have a meter?
What are fixed charges?
How can I pay my bill?
How can I report a water leak?
Can I pay monthly?
Can I add or remove someone from my account?
How do I cancel my Direct Debit?
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