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Apply for a water meter
Having a meter really puts you in control of your bill. You can see how much water you use and if you use less water you are also likely to save on your energy bills!
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Do you have no water?
Use our checklist to help identify the cause of a loss of supply.
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Do you have low pressure?
Find out what could be causing low water pressure in your home.
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Need extra help?
The Priority Services Register (PSR) is free to join. It helps us know who may require extra help, and look after any customers with communication, access or health needs.
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Summer's here!
Summer's here! Let's only use what we need
As we use lots more water when it’s hot, please try to only use what you need during peak times.
See our top tips to help
Our top tips to save water, and how they help
We're dedicated to finding and fixing leaks
We're dedicated to reducing leaks
so we can take less and less water from your local environment
Help with paying your bill
With the rising cost of living we understand it can be stressful if your struggling to pay your bill
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What's happening in your area?
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Find out what to do if I’m moving home
Moving home
View our simple guide to understand your bill
Your new bill
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Why do I need a water meter and how can I get one?
Metering
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Direct Debit
Tell us about a leak and check it’s being fixed
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Find easy answers to the most common questions
FAQs
© , Affinity Water Limited. Registered in England No.02546950.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
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