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Billing

Switch to paperless billing

Did you know it takes around 8.5 million litres of water to produce the paper we use for bills each year? Going paperless is the quickest and most secure way to view your bills

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Help & Support

Struggling to pay your water bill?

We have lots of financial help schemes and advice available to you. You can apply for a reduced bill, view our debt support schemes and much more!

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How we support you in an incident

While we take immense pride in providing a reliable and high-quality water supply to over 3.89 million people in the Southeast, we recognise that unforeseen incidents can occur. Our teams work non-stop, every day of the year, to provide continuous incident support.

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