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Apply for a water meter
Having a meter really puts you in control of your bill.
You can see how much water you use and if you use less water you are also likely to save on your energy bills!
Do you have no water?
Use our checklist to help identify the cause of a loss of supply.
Find out more
Do you have low pressure?
Find out what could be causing low water pressure in your home.
Need extra help?
The Priority Services Register (PSR) is free to join. It helps us know who may require extra help, and look after any customers with communication, access or health needs.
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View all current alerts (2)
Is there a hosepipe ban?
The Environment Agency have declared a drought for Southeast England - see how this impacts you.
How this drought impacts you
Do you need extra help?
We can help if you have hearing difficulties, a medical condition or are visually impaired.
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What's happening in your area?
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Find out what to do if I’m moving home
View our simple guide to understand your bill
Your new bill
Pay my water bill online
Why do I need a water meter and how can I get one?
Set up and manage a Direct Debit
Tell us about a leak and check it’s being fixed
Report a leak
Find easy answers to the most common questions
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