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The Priority Services Register (PSR) is free to join. It helps us know who may require extra help, and look after any customers with communication, access or health needs.
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Do you need a statement?
View a summary of your latest bills and payments with My Account. You can also download and print copies of your statement.
Apply for a water meter
Having a meter really puts you in control of your bill.
You can see how much water you use and if you use less water you are also likely to save on your energy bills!
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It takes just 5 minutes to tell us online.
Do you have no water?
Use our checklist to help identify the cause of a loss of supply.
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FREE water efficiency check
To help you save water, save energy and save money, with every meter fitted we're offering a Home Water Efficiency Check (worth around £80) for FREE!
Do you have low pressure?
Find out what could be causing low water pressure in your home.
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Appearance of your water supply - Potters Bar - EN6
Our new draft drought plan 2022
We have published our new draft drought plan, and welcome your feedback. Our public consultation is running from 4th June to 30th July 2021.
Find out more
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Waste less water, save our streams
Find out what you can do to reduce your water wastage and help save your local streams
Visit Save Our Streams
Help us to understand you better and be a part of the change!
What's happening in your area?
LIVE ALERT - 11/06/2021 12:43
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Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
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