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You are here : At Home > Billing > Paperless bills
It takes around 8.5 million litres of water to produce the paper bills we supply each year. Help us to reduce our impact on the environment by going paperless, and you can enter our free prize draw to be in with a chance of winning £200.
How do I register and enter the free prize draw?
To set-up paperless billing, simply register or log in to My Account, opt in to receive paperless bills and enter the prize draw from the ‘Update My Details’ page.
Already registered for paperless billing?
Thank you for going paperless.You can enter the prize draw from the ‘update my details’ page on My Account.
To read our full terms and conditions please click here.
We will notify you via email when your bill is ready to view in your account.
Frequently asked questions
If I change to paperless bills, what happens if I need a bill as proof of address?
Can I get a copy of my bill?
What is the Low Income Fixed Tariff
I need help paying my bill
Do I have to pay a bill for a empty home?
How can I pay my bill?
How do I sign up for paperless billing?
What is a non metered bill?
How will I know when my paperless bill is available?
How can I change my details?
We are always working on ways we can improve and based on customer feedback we have created a new look bill.
A quick and easy way to pay your bill. Set up your Direct Debit with My Account.
We understand it can be stressful if you’re struggling to pay your bills, that’s why we’re here to help.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
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