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You are here : At Home > Billing > Paperless bills
It takes around 8.5 million litres of water to produce the paper bills we supply each year. Help us to reduce our impact on the environment by going paperless.
We will notify you via email when your bill is ready to view in your account.
Frequently asked questions
Can I add or remove someone from my account?
Will I save on a meter?
How do I cancel my Direct Debit?
I am moving house, what do I need to do?
What is the Low Income Fixed Tariff
I need help paying my bill
What are fixed charges?
How can I pay my bill?
Do I have to have a meter?
I want to replace my mains water pipe
We are always working on ways we can improve and based on customer feedback we have created a new look bill.
A quick and easy way to pay your bill. Set up your Direct Debit with My Account.
We understand it can be stressful if you’re struggling to pay your bills, that’s why we’re here to help.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
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