Paperless billing

The quickest and most secure way to view your bills

Did you know it takes around 8.5 million litres of water to produce the paper we use for bills each year? Let's all work together to reduce our impact on the environment and switch to paperless today.

How to switch to paperless

• If you already have a My Account, log in and go to Update My Details, then under the Ownership Status section untick opt-out of receiving paper bills.
• If you don't have a My Account, simply register with your customer number (found on your bill) and email address.

Then, when your next bill is ready we'll notify you via email.

• Log in
• Register

How will you benefit from paperless bills?

• Speed - your bill will be available to view online as soon as it has been created – you won't be waiting on the post! You can also download a statement of your account at any time.
• Less clutter - no more bulging filing cabinets, simply view in your My Account & download a copy to file electronically.
• Paper saving - know that you are doing your bit for the environment.