Water plays a vital role in everyday working life – from kitchens and classrooms to care settings and commercial spaces. But in one of the most water-stressed regions in the UK, using less where we can matters more than ever.
Through expert advice, site-specific recommendations and support with water-saving devices, the service helps businesses reduce waste, save money and support environmental goals – all with minimal disruption to how you work.
The Southeast of England uses more water than almost anywhere else in the country. With growing pressure on supply, every business has a part to play in protecting this essential resource.
Even a 10% reduction in water use could save your business thousands of pounds each year – while demonstrating your commitment to protecting local supplies.

Ways to reduce your usage
- Understand your network – Knowing where your private pipework runs means leaks can be spotted and isolated quickly. Water wholesalers typically don’t hold records beyond the mains.
- Monitor your usage – Regular meter checks can help you identify leaks or inefficient equipment. For larger sites, sub-meters can highlight high-use areas that need closer attention.
- Register for a Water Efficiency Visit – Our free on-site visit gives you tailored advice and practical support. We’ll assess how your business uses water, recommend improvements and install water-saving devices where appropriate. Register your interest to be kept informed.
- Use our practical guides – Explore practical advice to help improve water efficiency across your business. See our guides.
- Encourage small changes every day – Saving water doesn’t always require major investment. We help you build awareness among your teams so everyone can take small actions that make a big difference. Explore our tips.
Designed for your sector
From hospitality venues to multi-storey offices, our Water Efficiency Service is built to reflect real workplaces. We provide relevant, sector-specific guidance for a range of business types – including education, healthcare, retail and manufacturing.
Installing your own devices or systems?
Make sure anything that recycles or redirects water complies with Water Fittings Regulations.
All devices provided through our Water Efficiency Service meet safety and performance standards. If you’re unsure about compliance, we can advise.
Hospitality & catering
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- Install water-saving devices, such as low-flow taps and dual-flush toilets.
- Train staff on efficient kitchen and cleaning practices.
- Only set off full laundry loads, and implement towel and linen reuse programmes where possible.
Manufacturing & processing
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- Upgrade to water-efficient machinery, and recycle grey water.
- Identify opportunities for closed-loop water systems to reuse water in production.
- Regularly inspect cooling and filtration systems for efficiency.
Healthcare & pharmaceuticals
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- Install sensor-activated taps in patient and staff areas to reduce unnecessary water waste.
- Regularly check and maintain toilets and taps, especially in large facilities.
- Use water-efficient medical equipment where possible.
Agriculture & horticulture
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- Install rainwater harvesting systems for irrigation.
- Use water butts to collect and store rainwater for smaller-scale use.
- Use drip irrigation instead of sprinklers.
- Consider time of day when watering crops to avoid evaporation.
Got a leak?
Leaks aren’t always visible, but signs like unexplained damp, unusually high bills or constantly running water could point to a problem.
Check for leaks
Register your interest in a Water Efficiency Visit
Ready to take the next step? Sign up to register your interest in a free Water Efficiency Visit. We’ll assess how your business uses water and provide practical, tailored advice to help you cut costs, save water and support your sustainability goals
Register your interest today
Got a question about your visit? We’ve answered the most common questions to help you feel prepared and informed. You can also read our Visit Guidance for more detailed information.
Please note: We work closely with retailers to help businesses use water more efficiently. Your retailer may also offer additional services, insights or water-saving devices tailored to your needs. Contact your retailer directly to find out what support is available.