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0345 357 2428
Monday to Thursday 8:30am - 5:00pm Friday 8:30am - 4:30pm.
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Webchat - Log into My Developments to speak to us on webchat. Open 9am-4pm, Monday to Friday.
Call - 0345 357 2428, Monday to Thursday 8:30am - 5:00pm, Friday 8:30am - 4:30pm (Calls are recorded for training and monitoring purposes)
Email - ds@affinitywater.co.uk
Post - Developer Services, Affinity Water Ltd, Tamblin Way, Hatfield, Herts, AL10 9EZ.
If you are having difficulties or require some support and guidance with an application, please contact a member of our team who will be happy to help.
Please contact Amy if you are unable to resolve your Developer Services query through the relevant Management escalation process.
Contact No. 0345 357 2428 or 07585 979 697
Email: amy.johnson@affinitywater.co.uk
Please contact Claire for any assistance in our supply areas of Dour & Brett (Kent & Essex)
Contact No. 07773 077 751 or 020 3107 4452
Email: claire.Joblin@Affinitywater.co.uk
Please contact Steve should you require any assistance with regards to construction assurance on DS projects.
Contact No. 07966 242 384
Email: steve.hemsley@affinitywater.co.uk
Please contact Terri with queries or escalations relating to new service connections on an existing network and where you have not been able to resolve with one of our Project Managers.
Contact No. 07971 240 320
Email: terri.budgie@affinitywater.co.uk
Please contact Oliver with queries or escalations relating to new mains, self-lay or NAV applications where you have not been able to resolve with one of the team.
Contact No. 07816 533 218
Email: oliver.bance@affinitywater.co.uk
Please contact Fiona for escalations related to the Affinity Water application process and new or on-going complaints involving Developer Services activity.
Contact No. 07760 998 857
Email: fiona.rowe@affinitywater.co.uk
Please contact Jordan for further information on our short, medium and long term strategy formulation.
Email: jordan.scott@affinitywater.co.uk
Please contact Clare for escalations relating to contractor compliance and performance management.
Contact No. 07801 677 009
Email: clare.street@affinitywater.co.uk
© , Affinity Water Limited. Registered in England No.02546950.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
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