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0345 357 2428
Monday to Thursday 8:30am - 5:00pm
Friday 8:30am - 4:30pm.
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Online - Log in and fill out the enquiry form in My Developments.
Webchat - Log into My Developments to speak to us on webchat. Open 9am-4pm, Monday to Friday.
Call - 0345 357 2428, Monday to Thursday 8:30am - 5:00pm, Friday 8:30am - 4:30pm (Calls are recorded for training and monitoring purposes)
Email - firstname.lastname@example.org
Post - Development Experience, Affinity Water Ltd, Tamblin Way, Hatfield, Herts, AL10 9EZ.
If you are having difficulties or require some support and guidance with an application, please contact a member of our team who will be happy to help.
Please contact Gareth if you are unable to resolve your Development Experience query through the relevant Management escalation process.
Contact No. 0345 357 2428 or 07594 524 262
Please contact Clare for escalations relating to contractor compliance and performance management.
Contact No. 07801 677 009
Please contact Terri with queries or escalations relating to new service connections on an existing network and where you have not been able to resolve with one of our Project Managers.
Contact No. 07971 240 320
Please contact Tom for assistance with complex construction or delivery queries where you have not been able to resolve with one of the team.
Contact No. 07970 414 336
Please contact Chloe with queries or escalations relating to new mains, self-lay or NAV applications where you have not been able to resolve with one of the team.
Contact No. 07976 599 776
Please contact Bob for escalations relating to design and technical lead management.
Contact No. 07752 798 587
Please contact Rory for further information on our short, medium and long term strategy formulation.
Contact No. 07752 798 516
Please contact Beth for escalations relating to charging compliance management.
Contact No. 07594 523 896