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Having a water meter puts you in control of your bill.

Our Metering Programme

As part of our Metering Programme, we'll be installing around 280,000 household meters. We will give customers the choice to keep paying non-metered charges for up to two years after their meter is installed.

Apply for a water meter

If you don't already have one, you can apply for a water meter at any time. Almost 70% of our customers save money when on a water meter. On top of this your meter will:

  • help you save water
  • make sure you only pay for the water you use, making it fairer for everyone
  • make it easier for us to stop leaks, reducing water waste
  • help our local environment, by leaving more water in our rivers and streams

We will be installing meters in the following areas:

Water Saving Programme map

View our Metering Policy for more information.

You can see how much water you use and if you use less water you are also likely to save on your energy bills! Use our water calculator to see how you might be better off on a meter.

Keeping you safe when we visit

We have recently started installing water meters again as part of our Metering Programme. As we move out of lockdown this video will show you the safety precautions we are taking to keep you and our teams safe. We make sure we follow the government health advice. For more advice visit

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