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My Account

You are here : At Home > Billing > Change your details

How to update your details

Updating your details online is simple, from My Account you can:

  • Update your contact details
  • Correct how your name appears on a bill
  • Add someone to your bill, such as your partner or housemate
  • Tell us you’re moving home
Not yet registered?

You can register today with your customer reference number. You’ll find it at the top of your bill.
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Click the button below to chat to us. Alternatively, add our number 07971013368 to your phone contacts (WhatsApp text messaging only).

We are available to chat between 8am-6pm Monday-Friday.

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