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My Account

You are here : At Home > Billing > Change your details

How to update your details

Updating your details online is simple, from My Account you can:

  • Update your contact details
  • Correct how your name appears on a bill
  • Add someone to your bill, such as your partner or housemate
  • Tell us you’re moving home
Not yet registered?

You can register today with your customer reference number. You’ll find it at the top of your bill.
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Chat to us via WhatsApp

Click the button below to chat to us. Alternatively, add our number 07971013368 to your phone contacts (WhatsApp text messaging only).

We are available to chat between 8am-6pm Monday-Friday.

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