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Updating your details online is simple, from My Account you can:

  • Update your contact details
  • Correct how your name appears on a bill
  • Add someone to your bill, such as your partner or housemate
  • Tell us you’re moving home

Not yet registered?

You can register today with your customer reference number. You’ll find it at the top of your bill.

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Click the button below to chat to us or add our number 07745 659300 to your phone (WhatsApp text messaging only).

We're available to chat between 8am-6pm Monday to Friday.

Having your customer number ready helps us get your enquiry sorted quickly. You can find it on your bill or by logging into My Account.

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