Latest Alerts

If you have seen a burst water pipe, please let us know immediately on 0345 357 2407

If you have a water supply problem, view the latest alerts below. If your area is not listed, please search our planned works.

Renewing your water mains

We are investing in our network to minimise bursts and installing new pipelines. Here's a list of where we are renewing and installing water mains, click on the links below to find out more information on the works and how it affects you:

• Roadworks and road closures - Harpenden Road & Stonecross junction - St Albans
• Road Closure – Butterfly Lane, Borehamwood
• Road Closure – New Road, Sarratt (Rickmansworth)
• Road Closure - Gaddesden Lane, Redbourn

Planned works

Enter your postcode below to find out what planned works are happening in your area:

Useful advice

• Here is helpful advice if you are experiencing low pressure
• Watch our step by step video on dealing with frozen pipes
• Report a leak

Chat to us via WhatsApp

Click the button below to chat to us or add our number 07971013368 to your phone (WhatsApp text messaging only).

We are available to chat between 8am-6pm Monday to Friday.

If you have your customer number to hand this helps us get your enquiry sorted more quickly. You can find this at the top of your bill, on your bill reminder or by logging in to My Account.

• click here using your mobile