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About your bill

If you are having trouble understanding your bill, view our interactive bill tool that explains each section of your bill.

Our charges

Our frequently asked questions will help to explain our charges and tariffs.

You can tell if your account is metered by checking the top of your bill.

Paperless billing

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Paperless billing

Direct Debit

A quick and easy way to pay your bill. Set up your Direct Debit with My Account.

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Ways to pay

We have many payment options to suit your needs.

Ways to pay your bill

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