Our tariff - the amount we charge for the supply of clean water, is reviewed each year. We don't like to increase our prices (we've kept them low for 5 years), but this year, from the 1st of April 2021, it will become necessary to make changes to the amount we charge, so that we can deliver on our commitments to you.
You can find the full details of our tariffs in our Customer Charges Scheme, but we've provided some simpler examples based on average bills below.
If you have a meter, based on an average bill size, you can expect to pay around £1.15 more each month on your combined bill (water and wastewater) - assuming the amount of water you use stays the same.
If you do not have a meter, based on an average bill you can expect to pay around £1.63 more each month on your combined bill.
Our prices are overseen by our regulator OFWAT, who make sure that our plans and our investments are fair and beneficial for our customers.