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21 January 21

Help prevent the introduction and spread of Invasive Non-Native Species

12 January 21

Affinity Water achieves BSI verification certification renewal for helping vulnerable customers

Affinity Water has once again achieved verification certification to British standard 18477 for inclusive services provision and the service that the company provides to customers in vulnerable circumstances. It has now held verification certification to the standard since Feb 2019. } read on

08 January 21

Affinity Water asks: Have you checked your home to see if it is “Winter Ready” for 2021?

Affinity Water is urging its 3.6 million customers to ensure their homes are “Winter Ready” so as not to experience frozen pipes and bursts during the winter months as the cold January 2021 weather sets in. } read on

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Media enquiries

Our Communications team handles all media enquiries on behalf of Affinity Water and its employees.

Contact us on 01707 277 110 or email

Our office hours are 8am to 5pm, Monday to Friday.

We are available for emergencies:
5pm to 7am, Monday to Friday
7am to 7pm, Weekends and public holidays
We aim to respond as soon as possible and within two hours.

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