Our charges

Please see below links to our latest charges, if you have any queries in relation to our charges, please contact us at charges@affinitywater.co.uk

• Charges documents 2024/25

  Understanding Development Experience's Charges Consultation for 2024/25 (Video)

  Customer charging consultation 24/25 (PDF 1MB)

  Bulk Supply Charges 24/25 indicative charges publication (PDF 662KB)

  Bulk Supply Charges 24/25 indicative charges - Industry template (XLSX 260KB)

• Charges documents 2023/24

  New Connections Charging Arrangements (PDF 1.6MB)

  New Connections Charging Arrangements Summary (PDF 957KB)

  New Connections Charging Board Assurance Statement (PDF 288KB)

  New Connections Charging Statement of Significant Change (PDF 387KB)

  Bulk Supply & NAV Charges (PDF 898KB)

  Bulk Supply Charges 23/24 indicative charges publication (PDF 273KB)

  Charging consultation video

  DX Charging Consultation 23/24 (PDF 1.1MB)

  DX Charging Consultation Response 23/24 (PDF 1.3MB)

Calculate and pre-plan your application

• Estimating your application fee
• New connections cost estimator

Infrastructure Charges

Our Infrastructure Charges are currently set at £434.

Infrastructure charges are additional charges which are due on all new connections to water mains and/or wastewater systems (provided by Anglian Water or Thames Water depending on your location within our area). Each Water Company are permitted to raise infrastructure charges for connecting premises for household purposes to a public water main or to a public sewer for the first time. Further information can be found in our charges arrangements document.

We offer water efficiency credits against our infrastructure charge for new houses which will be suitably proven to be water efficient and contribute towards protecting our environment.

• Water Efficiency Credits