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Our charges

Please see below links to our latest charges, if you have any queries in relation to our charges, please contact us at



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Infrastructure Charges

Our Infrastructure Charges are currently set at £434.

Infrastructure charges are additional charges which are due on all new connections to water mains and/or wastewater systems (provided by Anglian Water or Thames Water depending on your location within our area). Each Water Company are permitted to raise infrastructure charges for connecting premises for household purposes to a public water main or to a public sewer for the first time. Further information can be found in our charges arrangements document.


We offer water efficiency credits against our infrastructure charge for new houses which will be suitably proven to be water efficient and contribute towards protecting our environment.

Historic Charges

Information on charges older than those outlined above

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Charging FAQs

Find answers to the most common questions

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Bulk Supply & NAV Charges

Discover more information on these charges

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