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Moving home

We are here to make your move easy.  It takes just 5 minutes to tell us online.

Not sure if we're your water company? Visit WaterUK and enter your postcode to find out.

New customer

I'm moving into the area and need to open an account.

I'm a new customer

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Existing customer

I'm an Affinity Water customer and I'm moving home.

I'm an existing customer

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Closing an account

I'm moving out of the area and need to close my account.

I'm closing an account

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Landlords & letting agents

Manage your properties online.

Landlords & letting agents

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Are you moving out of the country?

Tell us about your move here>>

 

Chat to us via WhatsAppWhatsApp Logo

Click the button below to chat to us or add our number 07745659300 to your phone (WhatsApp text messaging only).

We are available to chat between 8am-6pm Monday to Friday.

If you have your customer number to hand this helps us get your enquiry sorted more quickly. You can find this at the top of your bill, on your bill reminder or by logging in to My Account.