Interruption to your water supply - Walton-On-Thames - KT11/KT12/KT13
Monday 25th August 2025
No water in Walton-On-Thames
We’re really sorry you haven’t got any water. We’ve been made aware of a burst water main on Seven Hills Road which may be causing this.
To see if your streets affected, please click here
What we’re doing
Our technician has assessed the burst and a repair team are on their way to help.
What you can do
Until we’ve sorted this, please avoid using your:
- Washing machine
- Dishwasher
- Electrical appliances that use water
If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.
We’re really sorry about this, we’re working to get your water back to normal as soon as possible.
We've updated this message at 07:45 and we'll update it again after 09:45
What's happened so far?
(07:40) We are currently looking into options to rezone the water to the affected no water zone.
(07:35) The repair teams ETA to the mains burst is 1 hour, an urgent repair job has been raised.
(07:15) Our technician has located the mains burst on Seven Hills Road.
(06:55) Our technicians ETA to your area is 15 minutes.
(06:35) Our loggers in your area are showing a spike in flow, indicating a potential burst, a technician is on route to investigate and a repair team has been requested.