Useful information

Cost advice

We will send you a formal cost advice after receiving the full and complete information which may include the following leaflets

• Internal Manifold layout
• Domestic bulk supply
• Traffic management leaflet
• Barrier pipe leaflet
• Infrastructure charges
• Trench Specification
• The cost of your connection
• Guidance for new connections
• Survey drawing
• Photo requirements

Installation requirements

Before you request a connection here is a helpful guide to understand what we need to process your request.

• Properties with a single connection

  For properties with a single connection, you need to show us you have example photos and/ or WIAPS certificate. See below for examples of the photos we require.

  1. Laid your pipe at a depth of 750 – 850mm. You will need to show us the finished ground level with respect to the depth of the pipe. example photo
  2. You have capped the end of the pipe at the boundary to prevent contamination. The cap should be visible in the boundary photo but you can take a close up photo if you like.example photo
  3. You have installed a stop tap internally. example photo
• Properties with multiple connections

  For a properties with a multiple connections, you need to show us you have example photos and/ or WIAPS certificate. See below for examples of the photos we require.

  1. Laid your pipes at a depth of 750 – 850mm. You need to show the finished ground level with respect to the depth of the pipes. example photo
  2. Your pipes are the correct material (standard or barrier). example photo
  3. You have taken your pipes to the edge of the highways boundary (this includes crossing any third party land between your property boundary and the highway boundary).  example photo
  4. You have capped the end of the pipes at the boundary to prevent contamination. The cap should be visible in the boundary photo but you can take a close up photo if you like.example photo
  5. You have installed stop taps internally. This might be in one location or in individual properties. example photo
• Properties with a bulk supply and internal meters

  For a properties with bulk supply and internal meters, you need to show us you have example photos and/ or WIAPS certificate. See below for examples of the photos we require.

  1. Laid your pipe at a depth of 750 – 850mm. You need to show the finished ground level with respect to the depth of the pipe. example photo
  2. Your pipe is the correct material (standard or barrier) example photo
  3. You have taken your pipe to the edge of the highways boundary (this includes crossing any third party land between your property boundary and the highway boundary) example photo and/or WIAPS Certificate
  4. You have capped the end of the pipe at the boundary to prevent contamination. The cap should be visible in the boundary photo but you can take a close up photo if you like. example photo
  5. You have installed an internal manifold arrangement as per our design specification and the meter housings have been installed.

Guidelines on laying utilities in the same trench
Please upload your photographs to My Developments