Interruption to your water supply - Coleshill - HP7
Contact us
How are we doing?
View our frequently asked questions >
contact us >
My Account
Sign in
New customer? Start here.
Customer Challenge Group
Our independent Customer Challenge Group advise, challenge and support us in development of our plans to ensure they reflect customer's priorities.
More about the CCG
River Lea restoration
Find out about the improvements we have made to the River Lea at Manor Park over the summer.
River Lea
Investor Relations, Finance Department Affinity Water Limited Tamblin Way Hatfield Hertfordshire AL10 9EZ
investor.relations@affinitywater.co.uk
Our business plan
Every five years, all water companies are required to submit a Business Plan to Ofwat, the economic regulator.
View our plan
Investor reports
See the latest Annual financial reports and investor updates.
View our reports
Tender opportunities
Are you a supplier based in our supply area? We work to encourage the best possible participation in our procurement process.
View our tenders
Not registered?
Register today
Hello. Sign in.
You are here : At Home > Corporate > About us > Performance
We developed these performance commitments through extensive consultation with customers and stakeholders while building our Business Plan for the period 2015-2020.
Learn more about how we are performing:
Understanding Our Finances – November 2020 (PDF 2.8MB) Understanding Our Finances – November 2019 (PDF 819KB) Our Year in Review - 2018/2019 (PDF 5.86MB) Our Annual Report & Financial Statements Our Customer Challenge Group
Visit discoverwater.co.uk to find out more about how all water companies compare to each other.
Our area is broken down into 8 water resource zones, which we call communities. These communities are named after local rivers and streams to build a link between you and your local water sources.
The table shows how we are performing in each of our 8 communities and provides some detail on the length of pipework and population in each.
Monthly community performance - December 2019 Monthly community performance - November 2019 Monthly community performance - October 2019 Monthly community performance - September 2019 Monthly community performance - August 2019 Monthly community performance - July 2019 Monthly community performance - June 2019 Monthly community performance - May 2019 Monthly community performance - April 2019 Monthly community performance - March 2019 Monthly community performance - February 2019 Monthly community performance - January 2019
Monthly community performance - December 2018 Monthly community performance - November 2018 Monthly community performance - October 2018 Monthly community performance - September 2018 Monthly community performance - August 2018 Monthly community performance - July 2018 Monthly community performance - June 2018 Monthly community performance - May 2018 Monthly community performance - April 2018 Monthly community performance - March 2018 Monthly community performance - February 2018 Monthly community performance - January 2018
Monthly community performance - December 2017 Monthly community performance - November 2017 Monthly community performance - October 2017 Monthly community performance - September 2017 Monthly community performance - August 2017 Monthly community performance - July 2017 Monthly community performance - June 2017 Monthly community performance - May 2017 Monthly community performance - April 2017 Monthly community performance - March 2017 Monthly community performance - February 2017 Monthly community performance - January 2017
Monthly community performance - December 2016 Monthly community performance - November 2016 Monthly community performance - October 2016 Monthly community performance - September 2016 Monthly community performance - August 2016 Monthly community performance - July 2016 Monthly community performance - June 2016 Monthly community performance - May 2016 Monthly community performance - April 2016 Monthly community performance - March 2016 Monthly community performance - February 2016
© , Affinity Water Limited. Registered in England No.02546950.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
Website design & build by Switch