What is net-zero?

We'll develop and embed a net zero culture within our business which puts carbon at the heart of the choices we make. We'll make sure our staff have the training and knowledge they need to help us reduce emissions, reach our net zero goals and the role they play in doing this. We trust our teams and empower them to get creative and find new ways to cut carbon in everything we do - from the projects we work on to how they travel for business. We'll even team up with our suppliers to help them reduce their own emissions. Because here at Affinity Water, everyone has a role to play in making a greener world a reality.

We'll apply a carbon management hierarchy in our decision-making around our journey to net zero. We'll prioritise activities which avoid or reduce emissions. This will minimise our need to offset only those emissions which cannot otherwise be eliminated.

Here's our hierarchy, from the most favoured option to the least:

• Avoid - Avoid carbon intensive actions
• Reduce - Undertake activities with improved efficiency, reuse and reductions
• Replace - Replace high carbon activities or energy sources with low carbon solutions
• Offset - Offset emissions that can't be eliminated by the above