Search Menu Toggle
Close Menu

A bill cap for our high water consumption metered customers

The WaterSure scheme works by capping your charges, so additional water usage is not chargeable.

See if you qualify!

If you answer YES to ALL of the following statements then you should apply.

  • Your existing supply is charged on a metered basis
  • You are in receipt of a qualifying benefit, such as: Universal Credit, Pension Credit, Housing Benefit, Income Related ESA, Income Support, Job Seeker's, Child or Working Tax Credit (Other than just the family element). 
  • There are either 3 or more children under the age of 19 living in the property who are in full-time education or approved training, or 1 or more persons living in the property that suffers from a medical condition that involves the use of significant amounts of water.

If you think you qualify, please give us your details below and we'll process your application.

Fields marked with * are mandatory.

Your details


Data protection: The information you provide may be used by Affinity Water to provide you with water services, give you information about your water supply and manage your account; including the collection and recovery of charges. We also collect charges on behalf of Thames Water and Anglian Water who provide sewerage services in our supply area. Read our full privacy policy.

Enable Recite