Interruption to your water supply - UB7 - West Drayton
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Wholesale Operational Service Desk
A dedicated, primary point of contact for all Retailer enquires and services.
0345 350 3677
Monday to Friday 8:30am - 5:00pm
Our charges
To find out more about how we charge you for the supply of water and other services, view our charges schemes.
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Please see below for a list of our current charges.
Indicative Primary Wholesale Charges 2024/25 & Board Assurance Statement (PDF 587KB)
Statement of Significant Change 2024/25 (PDF 667KB)
Indicative Primary Wholesale Charges 2024/25 (Excel)
Wholesale Invoicing Timetable 2023/24 (PDF 220KB)
Indicative Primary Wholesale Charges 2023/24 & Board Assurance Statement (PDF 665KB)
Statement of Significant Change 2023/24 (PDF 870KB)
Indicative Primary Wholesale Charges 2023/24 (Excel)
Wholesale Charges Document 2023/24 (PDF 846KB)
Wholesale Charges Document 2023/24 – Tables (Excel)
Primary Wholesale Charges and Board Assurance Statement 2022/2023 Indicative Primary Wholesale Charges and Board Assurance Statement 2022/2023 Indicative Primary Wholesale Charges – Scope of Changes to Charges 2022/2023 Statement of Significant Changes to Charges 2022/2023 Wholesale Tariff Document 2022/2023 Wholesale Tariff Document 2022/2023 – Tables (excel) Wholesale Invoicing Timetable 2022/2023
Indicative Primary Wholesale Charges and Board Assurance Statement 2021/22 Indicative Primary Wholesale Charges - Statement of Significant Changes Indicative Primary Wholesale Charges – Scope of Changes to Charges 2021/2022 Wholesale Tariff Document 2021/2022 Wholesale Invoicing Timetable 2021/2022 Wholesale Tariff Document 2021/2022 – Tables (excel)
Charges Scheme 2020/2021 Indicative Wholesale Access Charges and Assurance Statement 2020/21 Wholesale Charges Compliance Statement 2020/2021 Wholesale Invoicing Timetable 2020/2021 Wholesale Tariff Document 2020/2021
Charges Scheme 2019/2020 Charges Scheme Charges Assurance Statements 2019/2020 Charging Arrangements for New Connections 2019/2020 Indicative Primary Wholesale Access Charges - Statement Of Assurance 2019/2020 Statement of Significant Changes - Primary Wholesale Charges 2019/2020 Statement of Significant Changes - Charges Scheme Charges 2019/2020 Wholesale Charges Assurance Statement 2019/2020 Wholesale Invoice Timetable 2019/2020 Wholesale Tariff Document 2019/2020
Charges Scheme 2018/19 Charging Arrangements for New Connections 2018/2019 End Customer Charges Compliance Statements 2018/2019 Indicative Charging Information Statement of Significant Changes 2018/2019 Indicative Wholesale Charges and Assurance Statement 2018/2019 New Connections Charging Board Assurance Statement 2018/2019 Statement of Significant Changes Charges Scheme Charges 2018/2019 Wholesale Charges Board Assurance Statement 2018/2019 Wholesale Invoicing Timetable 2018/2019 Wholesale Tariff Document 2018/2019
Charges Scheme - Statement of Assurance 2017/2018 Indicative Wholesale Charges and Assurance Statement 2017/2018 Statement of Significant Changes - Wholesale Charges 2017/2018 Schedule of Wholesale Charges 2017/2018 Wholesale Charges - Board Assurance Statement 2017/2018 Wholesale Charges 2017/2018 Wholesale Tariff Codes (New) 2017/2018 Wholesale Tariff Document 2017/2018 Wholesale Tariff Name Update - May 2017/2018
Wholesale Charges 2016/2017