Why is my bill so high?

If you think your bill is too high, we can help you find out why

When you have a meter, the most likely reason for a high bill is high water usage. There are plenty of reasons why water usage might suddenly increase.

In the last six months, have you...

• had any leaking taps, toilets or pipes?
• had any water-using appliances develop a fault, or bought any new water-using appliances?
• had any additional people staying at the property, or had a baby?
• had any building work, DIY or decorating at your property?
• had more people been at home recently than normal?
• filled a pond, swimming pool or hot tub?