Internal leaks are your responsibility to repair because the homeowner is responsible for the private pipework inside your property. If you’re renting your property, you’ll need to report the leak to your landlord who should arrange a repair.
Should I contact you?
Yes. If you find an internal leak then you should contact us and tell us about it.
Our team is available Monday to Friday between 8am and 6pm, and on Saturdays between 8am and 2pm. You can call them on 0345 350 3672.
You’ll need a repair for any internal leaks inside your property. You can find a list of approved and accredited local plumbers at www.watersafe.org.uk
Or, you could contact HomeServe to discuss their one-off repair option on 0330 0247 064.