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You are here : At Home > My Water > Water pipes responsibility
We are responsible for all the pipes on our mains network, including repairing and replacing them when necessary.
The property owner is responsible for maintaining any water supply pipes including repairing and replacing when necessary. In some circumstances the supply pipe may cross a pathway, highway or private land.
The responsibility for different types of water pipes are as shown below. However, there may be special cases in some properties. Please contact us to find out more.
If you and your neighbours share a supply pipe then you are all jointly responsible. The table above shows examples of joint supplies and who is responsible for the pipes.
If you are considering installing a separate water supply to your home and you wish to discuss anything please contact us and will be happy to offer an estimate for this work.
We recommend you get three quotes from plumbers that are part of an approved contractors scheme, such as Watersafe.
Find WaterSafe approved plumbers in your area >
Frequently asked questions
I want to replace my mains water pipe
Can I work on water pipes?
Who is responsible for the pipes in my home?
What fittings are approved to use on the UK Water Supply System?
How do I deal with frozen pipes?
I need a plumber
What is a Waste of Water notice?
I have no water, what should I do?
My water is due to go off, but I can't manage without water.
How can I report a water leak?
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