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Water pipes responsibility

We are responsible for all the pipes on our mains network, including repairing and replacing them when necessary.

The property owner is responsible for maintaining any water supply pipes including repairing and replacing when necessary. In some circumstances the supply pipe may cross a pathway, highway or private land.

The responsibility for different types of water pipes are as shown below. However, there may be special cases in some properties. Please contact us to find out more.

Type of pipe Laid under Responsibility for pipe
Water mains Highway Affinity Water
Property owner's land
Land owned by someone else
Communication pipe Highway Affinity Water
Supply pipe serving a single property Highway Property owner
Property owner's land
Land owned by someone else
Joint supply pipe serving more than one property Highway Joint responsibility of all property owners served by the pipe
Land owned by any of the property owners served by the pipe
Land owned by someone else

Homes on joint supplies

If you and your neighbours share a supply pipe then you are all jointly responsible. The table above shows examples of joint supplies and who is responsible for the pipes.

If you are considering installing a separate water supply to your home and you wish to discuss anything please contact us and will be happy to offer an estimate for this work.


Need a plumber?

We recommend you get three quotes from plumbers that are part of an approved contractors scheme, such as Watersafe.

Find WaterSafe approved plumbers in your area >

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