Road Closure - Redbourn Road - St Albans
How are we doing?
View our frequently asked questions >
contact us >
New customer? Start here.
Customer Challenge Group
Our independent Customer Challenge Group advise, challenge and support us in development of our plans to ensure they reflect customer's priorities.
More about the CCG
River Lea restoration
Find out about the improvements we have made to the River Lea at Manor Park over the summer.
Investor Relations, Finance Department
Affinity Water Limited
Tamblin Way Hatfield
Hertfordshire AL10 9EZ
Our business plan
Every five years, all water companies are required to submit a Business Plan to Ofwat, the economic regulator.
View our plan
See the latest Annual financial reports and investor updates.
View our reports
Are you a supplier based in our supply area? We work to encourage the best possible participation in our procurement process.
View our tenders
Hello. Sign in.
You are here : At Home > Corporate > Plans > Water resources management plan
Every five years we produce a Water Resources Management Plan to ensure water is available for our customers and communities.
Our Plan sets out how we will provide a reliable, resilient, efficient and affordable water supply to customers from 2020 to 2080, whilst protecting the environment.
Our Plan addresses the need to balance the availability of water supply with the demand for water from customers. We also continue to strive to help protect the environment and improve the resilience of our water supplies to droughts and other challenges.
As part of our adaptive planning process, we identified a number of strategic solutions that could significantly increase future supply and we have been developing these solutions with other neighbouring water companies.
We are at the first stage in developing these solutions and have set out plans for delivering them, including early conceptual outline designs alongside strategies for engaging stakeholders, gaining planning permission and for procuring and operating the new infrastructure.
Water Resources Management Plan 2020-2080
Water Resources Management Plan 2020-2080 – Non-technical summary
Strategic Environmental Assessment Report
Strategic Environmental Assessment Appendices
Habitats Regulations Assessment
Water Resources Management Plan 2020-2080 - Technical Appendices
We ran a further consultation on our revised draft plan between 1 March to 26 April 2019 and received over 800 representations on our revised draft plan. We published our Statement of Response to this setting out what customers and stakeholders have told us and how we have taken their views into account. We have also published an addendum to the Statement of Response in response to further information request by The Department for Environment, Food and Rural Affairs.
Our Statement of Response - June 2019
Statement of Response addendum - December 2019
Appendix 1: Customer Challenge Group rdWRMP report
Appendix 2: Further consultation questions
Appendix 3: Stakeholder representations received
Appendix 4: Further consultation online survey analysis
Appendix 5: Ipsos Mori customer market research findings report.
Appendix 6: Response to Angling Trust representation
Appendix 7: Response to Ardington and Lockinge Parish Council representation
Appendix 8: Response to Buckinghamshire County Council representation
Appendix 9: Response to Campaign to Protect Rural England Buchinghamshire representation
Appendix 10: Response to Campaign to Protect Rural England Hertfordshire representation
Appendix 11: Response to Campaign to Protect Rural England Oxfordshire representation
Appendix 12: Response to Canal and River Trust representation
Appendix 13: Response to Central Hertfordshire Green Corridor Group representation
Appendix 14: Response to Chesham Town Council representation
Appendix 15: Response to Chilterns Conservation Board representation
Appendix 16: Response to Colne Valley Fisheries and Colne Valley Regional Park representation
Appendix 17: Response to Consumer Council for Water representation
Appendix 18: Response to Dacorum Borough Council representation
Appendix 19: Response to East Hanney Parish Council Water representation
Appendix 20: Response to the Environment Agency representation
Appendix 21: Response to Garford Parish meeting representation
Appendix 22: Response to Group Against Reservoir Development representation
Appendix 23: Response to Historic England representation
Appendix 24: Response to Kent County Council representation
Appendix 25: Response to Mayor of London representation
Appendix 26: Response to Natural England representation
Appendix 27: Response to Ofwat representation
Appendix 28: Response to Oxfordshire County Council representation
Appendix 29: Response to River Chess Association representation
Appendix 30: Response to Steventon Parish Council representation
Appendix 31: Response to Vale of White Horse District Council
Appendix 32: Response to Ver Valley Society representation
Appendix 33: Response to Wantage and Grove Campaign Group representation
Appendix 34: Response to West Hanney Parish Council representation
Appendix 35: Response to Wheathampstead Parish council representation
Appendix 36: Response to Wycombe District Council representation
Appendix 37: Oxfordshire area Individual stakeholder responses summary
Appendix 38: River Ver Individual customer representations summary
Appendix 39: Affinity Water further request (Defra)
Our revised draft WRMP19 has been developed alongside the WRSE regional water resource strategy. By clicking on the link below you will be able to read about the collaboration and technical work that we helped to support as a contributor to WRSE. WRSE has the aim of producing an affordable, sustainable and resilient regional strategy for water – one that delivers for customers, society and the environment across the whole of the South East of England. The document also provides some thinking and future direction on how the WRSE believe the regional coordination of water resource management in the South East could evolve over the coming years.
You can find out more information on the WRSE strategy here >>
The Trading and Procurement Code sets out the policies, principles and requirements that will apply in respect of trades of water between Affinity Water and third parties including other water companies. We will keep this Code up to date and available here. The approved Code will also be available on the Ofwat website.
View the Trading and Procurement Code (PDF 519KB)
In 2016, to help inform our strategic planning work for PR19 we considered a range of new business models that could form part of the solution to the water resource challenges associated with climate change, drought and a growing population. To view our work, please click on the link below, which can help to provide some further context for the reader of our draft WRMP19 submission.
View the New Business Models document (PDF 1.4MB)
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
Website design & build by Switch