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You are here : At Home > Billing > Payment plan
You may prefer to pay your bill in regular instalments. You can do this by setting up monthly payments with a Direct Debit or by using a PayPoint card to make weekly or monthly instalments at a PayPoint outlet. You can request a Pay Point card below.
If you wish to spread your payments by Direct Debit then please sign in to My Account. You will need your customer number which can be found at the top of your bill.
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Frequently asked questions
Will I save on a meter?
Can I add or remove someone from my account?
How do I cancel my Direct Debit?
I am moving house, what do I need to do?
Can I pay monthly?
What is the Low Income Fixed Tariff
Do I have to have a meter?
What are fixed charges?
How can I pay my bill?
I want to replace my mains water pipe
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