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Payment plan

You may prefer to pay your bill in regular instalments. You can do this by setting up monthly payments with a Direct Debit or by using a PayPoint card to make weekly or monthly instalments at a PayPoint outlet. You can request a Pay Point card below.  

Pay by Direct Debit

If you wish to spread your payments by Direct Debit then please sign in to My Account.  You will need your customer number which can be found at the top of your bill.

Pay with a Pay Point card

To pay by instalments please complete the form below, in the payment method dropdown select PayPoint payment card. Then we will set up the arrangement on your account and send you a card.

Find your local PayPoint store

Fields marked with * are mandatory.

Your details

Customer number
(e.g. 1234567-8) *
Full name *
Email address *
Telephone number
Number of occupants

Payment details

How often would you like to pay?
If monthly, please select an option for when in the month
How would you like to pay? *
Please use the space below for any comments or further information.

Data protection: The information you provide may be used by Affinity Water to provide you with water services, give you information about your water supply and manage your account; including the collection and recovery of charges. We also collect charges on behalf of Thames Water and Anglian Water who provide sewerage services in our supply area. Read our full privacy policy.

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