Wholesale Operational Service Desk
A dedicated, primary point of contact for all Retailer enquires and services.
0345 350 3677
Monday to Friday 8:30am - 5:00pm
To find out more about how we charge you for the supply of water and other services, view our charges schemes.
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You are here : At Home > Retailers > About us > Our service commitment
We believe that The Affinity Way, set out below, separates us from the rest of the industry. It clearly sums up who we are, the responsibilities we have for the services we provide and the behaviours we expect from our people and the business partners that support us.
Through our vision to be the UK’s leading, community-focused water company and by meeting our commitments, we will be supporting all licenced Retailers so that they can deliver benefits and excellent service to the non-household customers in our region. We would be delighted to welcome you to our offices to meet the team and discuss our plans to supply you and your customers in future or discuss what you need and any questions you may have. Please contact us using the details below and we will be happy to help.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
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