20 results found for help with paying bills.
Get some help if you're struggling to pay your bill. We have many schemes to help make paying your bill a little easier if you're struggling financially.
Get more information on your bill including how you can view it and how you can pay it. We also have further tools available to help you with paying your bill.
If you’re finding it difficult to pay your water bill due to financial hardship or a recent change in financial circumstances, we may be able to provide help to reduce or clear your arrears through our debt support schemes.
Affinity Water - pay your bill online, set up a direct debit, tell us you’re moving, report a leak or find answers to your frequently asked questions
Get help with paying your bill If you’re struggling to pay your bill, we’re here to support you. You can set up a payment plan to spread your payments or explore our schemes, like applying for a reduced bill, a bill cap scheme, and many other options.
Below are a list of links to our online forms and helpful advice. If you would like any of the information in large print, braille or audio. Please call us on 0345 357 2406 or complete our priority services form.
Need help paying your bill? Our customer affordability team are understanding and will not judge, there are plenty of ways in which we can help you.
Our Frequently Asked Questions have been designed to provide you with quick and easy answers to the most common questions we get. Whether you're curious about our services, need help with your account, or just want to know more about what we do, you'll find all the information you need right here.
We have a range of financial support schemes which can help to reduce your water bill or help by paying off outstanding debt. These options require payments to be maintained.
Manage your water service with ease — view your account details, track usage, pay bills, and find answers to all your water-related questions in one place.
Whether you're finding it hard to keep up with bills or need additional support due to specific circumstances, we’re here to help. With our Help to Pay schemes and Priority Services Register, you can get the assistance you need when you need it most.
We’re able to support eligible customers with a reduced clean water bill. Our low-income fixed tariff (LIFT) is available to customers whose household income is less than £19,995 a year or who are currently claiming certain benefits; such as Universal Credit, Pension Credit or Job Seeker's Allowance.
Need financial help with your bill? It's the quickest and most secure way to manage your bills with My Account. Take charge of your bills—view or download bills and statements whenever it suits you. Make the switch today.
The WaterSure scheme works by capping your charges, so additional water usage is not chargeable. See if you qualify! If you answer YES to ALL of the following statements then you should apply.
Our Priority Services are designed to provide alternative support for customers with specific needs, ensuring you get the assistance you require. Whether you need help managing your account, alternative form of communication, or extra assistance during a supply interruption, we’re here for you.
Discover tips to manage high water consumption with our handy guide. Learn how to identify leaks, monitor usage, and lower your water bills effectively.
Call us on 0345 357 2401 (lines open Mon - Fri 8am - 8pm, Sat 8am - 2pm) or email: mybill@affinitywater.co.uk. Fields marked with * are mandatory. Who is named on the bill? Do you receive any council tax reduction or support? If yes, please attach proof of this benefit.
Help & support. Watch our handy how to guides. Every day, thousands of customers contact us for advice on issues in their homes. Watch our quick, easy videos to help you tackle problems at home such as leaks, low pressure, and much more! Start watching
Understanding your bill ; Is your bill high? Get a copy bill or statement; Paperless billing; Pay. Back; Ways to pay your bill; Set up a payment plan; Financial support; Financial support. Back; Get help with paying your bill; Apply for a reduced bill ; Apply for the bill cap scheme; Set up a payment plan; Is your bill high? Get help with waste ...
Check out our top tips for saving water and money. From fixing leaks to taking shorter showers, we can help you save water, and money off your bills too.