We know it's not easy making that first contact.
Our customer team are understanding and will not judge, there are plenty of ways in which we can help you.
Payment Plan
You may prefer to pay your bill in regular instalments. You can do this by setting up monthly payments with a Direct Debit or by using a PayPoint card to make weekly or monthly instalments at a PayPoint outlet. You can request a Pay Point card below.
Pay by Direct Debit
If you wish to spread your payments by Direct Debit then please sign in to My Account. You will need your customer number which can be found at the top of your bill.
Pay with a Pay Point card
To pay by instalments please complete the form below, in the payment method dropdown select PayPoint payment card. Then we will set up the arrangement on your account and send you a card.
Find your local PayPoint store
If you need additional help with your payments
Fill in the form below and we'll take a look at your enquiry.
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