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You are here : At Home > Billing > Low income fixed tariff application
Call us on 0345 357 2401 (lines open Mon - Fri 8am - 8pm, Sat 8am - 2pm) or email: firstname.lastname@example.org
Fields marked with * are mandatory.
You can find this on the top right hand side of the water bill.
The information I have given is correct to the best of my knowledge and I understand that if I provide any information which is false, you may refuse to consider my claim.
If my circumstances change and it may affect my claim, I will tell you straight away.
I give permission for the Authority who gives me benefit or tax credit to give you any information to confirm the information I have provided.
Warning - If you deliberately give us misleading information you are committing a criminal offence and could be prosecuted.
Please upload a copy of your latest notice of entitlement or bank statements if you qualify on the basis of income. This must be in the same name as the water account holder and should also show their address. Without the supporting documents your application can not be processed.
To upload a document, click the 'Choose file' button then find the document on your computer and double click or choose 'Open'.
Frequently asked questions
I want to know about leaks
Will I save on a meter?
What are Assessed Charges?
I need to find my external stoptap
My meter has been fitted, what happens next?
I want to replace my mains water pipe
Can I have a summary of charges?
How can I find out who is my water company?
My water is due to go off, but I can't manage without water.
I need a plumber