If you're having trouble paying, we're here to help. Apply for a reduced bill. Apply for a bill cap scheme. Debt support schemes. Get help with wastewater charges. Set up a payment plan. Sign up for Priority Services. https://www.affinitywater.co.uk/billing/struggling-to-pay
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Affinity Water urges its customers to check to see if they are eligible for help with paying their bills. Since 2020 there have been 8,197 payment breaks applied for up to three months; Over 93,000 customers are now on our low-income discounted tariff; Over 112,706 households on the Priority Services Register (an increase of 4,000 ... https://www.affinitywater.co.uk/news/help-with-paying-bills
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Take the short quiz and find out how you can start your water-saving journey and start saving money on your bill today! Start saving. Get more information on your bill including how you can view it and how you can pay it. We also have further tools available to help you with paying your bill. https://www.affinitywater.co.uk/billing
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I need help paying my bill. We know it can be difficult if you’re struggling to pay your bill, let us lend a helping hand. Here are some of the payment options which may help you: Payment plan – you can arrange to spread the cost of your bill by instalments. Apply for a water meter - if you live alone in your property you may be better off ... https://www.affinitywater.co.uk/faq?faq=qed00030
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If you’re finding it difficult to pay your water bill due to financial hardship or a recent change in financial circumstances, we may be able to provide help to reduce or clear your debt through our debt support schemes. https://www.affinitywater.co.uk/debtsupport
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Are you struggling to pay your bill? We're here to help. If you've had a sudden life change and need some time to get back on your feet, we may be able to arrange a payment break. You can spread the cost of your bill with a flexible payment plan. https://www.affinitywater.co.uk/billing/your-bill-explained
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Contact us today: 0345 357 2401. Our team will discuss payment arrangements with you and look at ways to reduce your water bill. This leaflet is one of a group of leaflets which forms our Code of Practice and is reviewed by our regulator Ofwat. https://www.affinitywater.co.uk/docs/customer/Payment-problems-leaflet-2023.pdf
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Get independent advice. Use a benefits calculator to see what you're entitled to. If you're having trouble paying your water bill, don’t worry, we’re here to help. Read how we helped customers who had problems paying. https://www.affinitywater.co.uk/debt-help
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Pay online. Pay using our 24-hour payment line. Pay by internet or telephone banking. Pay by instalments. Pay by cheque. Financial support - If you're having difficulty paying, we have schemes to help . Paypoint card - Need a paypoint card? Get yours here. How we can help if you’re struggling to pay. Watch on. https://www.affinitywater.co.uk/billing/ways-to-pay
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Water Assistance Form. Fields marked with * are mandatory. Affinity Water - pay your bill online, set up a direct debit, tell us you’re moving, report a leak or find answers to your frequently asked questions. https://www.affinitywater.co.uk/water-assistance
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