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I need help paying my bill

 

 If you are finding it difficult to pay your bill, we have options that may help.

  • Payment plan – you can arrange to spread the cost of your bill by instalments.
  • Apply for a water meter - if you live alone in your property you may be better off on a water meter
  • Wastewater reduction – if your surface water or rainwater does not go into the drainage then you could receive a wastewater reduction. Learn more >
  • Low income fixed tariff (LIFT) - Our low income fixed social tariff may help if you are a low income household or claiming benefits. You will receive a fixed bill for the year that you can pay monthly.
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