If you are finding it difficult to pay your bill, we have options that may help.
- Payment plan – you can arrange to spread the cost of your bill by instalments.
- Apply for a water meter - if you live alone in your property you may be better off on a water meter
- Wastewater reduction – if your surface water or rainwater does not go into the drainage then you could receive a wastewater reduction. Learn more >
- Low income fixed tariff (LIFT) - Our low income fixed social tariff may help if you are a low income household or claiming benefits. You will receive a fixed bill for the year that you can pay monthly.