We’re introducing meters as it encourages people to use less water. This is because customers only pay for what they use, so not only can they save money, but they can save water too!
Customers will have the choice to keep paying non-metered charges for one year after the meter is installed. During this one year period, we’ll provide our customers with information about their usage, and show them what they would pay on a meter, compared to their current bill.
Any customers who see an increase in their bill will be provided with tips and advice on how they can reduce their water bill by using less water.