On average, customers in our area use around 156 litres per person every day, compared to the national average of 145 litres.
We're doing everything we can to help our customers use less than 125 litres per person per day.
As the weather gets colder, we want to help you keep life flowing. With temperatures dropping, a little preparation goes a long way to protect your home and water supply.
Why it matters:
Freezing weather can cause pipes inside your home - and in our network - to freeze and burst. This puts your home and our water supply under pressure. That’s why we’re working hard to help keep life flowing, with extra teams and supplies on standby, and why your actions at home make such a difference.
How to prepare your home for winter
Kitchen Tips
Fully load and use ECO mode
Only run your washing machine or dishwasher when full and use the ECO setting. You could save 14 litres every wash in your washing machine, and running your dishwasher this way is more effective than washing up by hand.
Fit a tap aerator
You could save 40 litres a day by fitting a tap aerator in your kitchen. It reduces water flow without impacting pressure.
Skip the pre-rinse
Scrape your plates before loading them into the dishwasher, rather than rinsing them. You could save up to 1,115 litres a year with this simple swap.
Bathroom tips
Take shorter showers
Cutting just two minutes from your shower can save up to 30 litres every time you shower.
Fix a leaky loo
A constantly running toilet can waste up to 400 litres a day. Use our free LeakyLoo strips to check for hidden leaks, or book a FREE Leak Visit.
Turn off the tap when brushing
Brushing your teeth with the tap off saves 24 litres a day - a small habit that makes a big difference.
Garden & outdoor tips
Use a water butt to collect water
Make the most of the wetter months by installing a water butt. You’ll have a ready supply of rainwater to use in the garden come spring.
Clear your gutters
Fallen leaves and debris can clog gutters and downpipes. Clearing them now helps prevent flooding, blockages and water damage in the colder months.
Use a tap jacket to protect your taps
Use a tap jacket on your outdoor taps. It keeps them insulated, prevents freezing and helps stop pipes from bursting in cold snaps. Find out how to get one free below.
Got a leak in your home?
Small issues like dripping taps, leaking pipes, or damp patches can quickly lead to costly repairs if ignored. Our FREE Leak Visit service is here to help. Expert plumbers can fix common household leaks, provided they have a constant flow and are easy to reach.
Book a FREE Leak Visit
Protect your water to keep life flowing
From your morning cuppa to your local pitch – water keeps everything we love flowing. But with our region using more than the national average, and growing demand draining supplies fast, every drop counts!
Let's keep life flowing
Ready to order your FREE water-saving devices?
Take the short quiz to claim your FREE water-saving devices, and discover how you can save water in your home and money off your bills today.
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