Not registered?

Register today

Hello. Sign in.

My Account

You are here : At Home > Frequently asked questions

How can we help?

Just type in your question or keyword(s) and we'll show you the most relevant answers.

 

What fittings are approved to use on the UK Water Supply System?

It is very important that any work you carry out on your water supply is done in the correct way, using the right fittings, to ensure that water remains safe and wholesome.

The Water Regulations Advisory Service (WRAS) can provide a free service to let you check which fittings meet the regulations. You can find the guide by clicking on the link below:

Water Fittings and Materials Directory

You should also be aware that you may need to tell us what you plan to do and you will have to have our permission. For more details please click the link Fittings Notification Regulations. This is a legal requirement and you risk a fine if you fail to tell us before you start work.

 


If you prefer to speak to us, you can call us on 0345 357 2401 (Metered Accounts)  or 0345 357 2402 (Non-metered Accounts). 

Opening Hours: Mon-Fri 8am to 6pm - Saturday 8am to 2pm

Enable Recite