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How can I check the hardness of my water?


Use our post code search for hardness or fluoride levels for your area.

Water Hardness

In general, our supply area has 'hard' or 'very hard' water. This hardness occurs naturally and is characterised by the presence of high levels of calcium and magnesium, which are good for healthy teeth and bones. De-scaling products can be used to remove any limescale caused by hard water in kettles or in water fittings but take care to follow the manufacturer's instructions.

The water in our region comes largely from deep chalk boreholes and this naturally makes the water very hard. There has been no significant increase in water hardness over recent years. We do not have a duty to supply softened water and we cannot make the decision to soften water. This would be decided by the Local Authority in conjunction with a request to do so by the Area Health Authority. Any questions you have regarding compulsory water softening should be addressed to them.

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