You are here : At Home > Frequently asked questions

How can we help?

Just type in your question or keyword(s) and we'll show you the most relevant answers.


Do I need to do anything before my meter is installed?

We don’t usually need you to do anything prior to you having your meter installed.

If you’re part of our Water Metering Programme we’ll write to you approximately one month before to let you know when we’re in your area.