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Your first metered bill is a little different to the standard bills you’ll get from us.
Your first bill is for advanced charges that contribute to maintaining the water and sewerage pipework, we call this the standing charge. This bill also includes any credit or debit carried over from your previous non-metered bill but does not include any water usage.This bill will also include details of your payment plan which will be based on an assessment of how much water we believe you will use divided into equal monthly payments.
The date of your next metered bill which will include your water usage is dependant on your post code which is based on our metered billing schedule for your area. Your first metered bill may not be for the full six months, but future bills will follow at six monthly intervals.If you choose to be billed on a metered basis, you will not be able to switch back to non-metered charges.
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