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How do I sign up for paperless billing?

It is very simple, you can set this up in My Account, click on ‘Update my Details’ then click ‘opt in for paperless bills'.

Signup or register for My Account to opt in >>

You'll need your email address and customer number (found on the top of your bill) to register.


If you prefer to speak to us, you can call us on 0345 357 2401 (Metered Accounts)  or 0345 357 2402 (Non-metered Accounts). 

Opening Hours: Mon-Fri 8am to 6pm - Saturday 8am to 2pm

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