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I am moving house, what do I need to do?

Congratulations on your house move!

You can tell us more about your moving details online. Register for My Account and complete the moving home form. We will update your details and send you confirmation. 

If your new home is not metered, you may be better off with a meter. You can find out more information here >

If you prefer to speak to us, you can call us on 0345 357 2401 (Metered Accounts)  or 0345 357 2402 (Non-metered Accounts). 

Opening Hours: Mon-Fri 8am to 6pm - Saturday 8am to 2pm

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