Search Menu Toggle
Close Menu

You are here : At Home > Frequently asked questions

How can we help?

Just type in your question or keyword(s) and we'll show you the most relevant answers.

 

I am moving house, what do I need to do?

First of all, congratulations on your move! 

You can let us know up to 30 days before your move. Or if you've already moved, then you can let us know straightaway.  

The quickest way to tell us about your move is online - it takes just 5 minutes to submit your details.

If you've already set up a My Account you can go straight there, otherwise, pick one of the options below to get started.  

Not sure if your new address is in our area? Let's check your postcode

Enable Recite