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You can apply for a water meter using our online web form, click here to applyWe will try to get your meter fitted as quickly as possible. While you are waiting, you should continue to pay your bill in the usual way. When we change your account to a metered account, we will work out how much you have paid and let you know.Click here for what happens next?WatersureIf you have 3 or more young children at home or a medical condition that means you use more water than an average household, you will need to be metered to be eligible for our WaterSure scheme. For more information please click here.
If you prefer to speak to us, you can call us on 0345 357 2401 (Metered Accounts) or 0345 357 2402 (Non-metered Accounts).
Opening Hours: Mon-Fri 8am to 6pm - Saturday 8am to 2pm
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Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
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