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How can I change my details?


If you would like to amend your name or if there are any other inaccuracies that you would like us to correct, you can change this by registering or logging into My Account >

You can also:
- Update your contact details
- Add someone to your bill
- Tell us you're moving home
 

If you prefer to speak to us, you can call us on 0345 357 2401 (Metered Accounts)  or 0345 357 2402 (Non-metered Accounts). 

Opening Hours: Mon-Fri 8am to 6pm - Saturday 8am to 2pm

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